Privacy Policy

Last Updated: June 2026

1. Introduction

Floor Busters AZ LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, contact forms, and website tracking tools.

By using our website, submitting information through our forms, or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, property address, and other contact information when you:

• Submit a contact form
• Request a free estimate
• Schedule an appointment
• Contact us by phone, email, or text message

Communications Data

If you opt in to receive SMS or email communications, we may collect and maintain records of:

• Messaging preferences
• Consent records
• Appointment confirmations
• Customer service communications
• Opt-in and opt-out activity

Usage and Device Information

We may use cookies, analytics tools, and similar technologies to collect information about how visitors interact with our website. This information may include:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources
• Website interactions

Project and Service Information

If you request flooring, tile removal, concrete grinding, or floor preparation services, we may collect information related to your project, including:

• Property details
• Service requests
• Appointment information
• Estimates and proposals
• Project communications

3. How We Use Your Information

We use your information to:

• Provide requested services and estimates
• Schedule appointments and consultations
• Send appointment confirmations and reminders
• Respond to inquiries and customer service requests
• Send SMS and email communications you have consented to receive
• Improve our website and marketing performance
• Maintain records related to consent and opt-outs
• Protect our business and users from fraud, abuse, or security threats
• Comply with legal obligations

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and better understand visitor behavior.

These tools help us:

• Analyze website traffic
• Improve user experience
• Measure marketing effectiveness
• Optimize website performance

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only under the following circumstances:

Service Providers

We may share information with trusted third-party vendors that help us operate our business, including:

• Website hosting providers
• CRM platforms
• SMS providers
• Email marketing providers
• Scheduling software
• Analytics providers

These service providers may only use your information to perform services on our behalf.

Legal and Safety Requirements

We may disclose information if required by law or when necessary to:

• Comply with legal obligations
• Protect our rights
• Protect customer safety
• Prevent fraud or abuse
• Respond to lawful requests

Business Transfers

If Floor Busters AZ LLC is involved in a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction. Any successor entity will remain subject to the obligations outlined in this Privacy Policy.

Third-Party Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors and service providers supporting customer service, scheduling, and communications is permitted.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

6. Your Choices

SMS Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive text messages unless you opt in again.

Email Opt-Out

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

Access, Correction, and Deletion

You may contact us to:

• Access your information
• Correct inaccurate information
• Request deletion of your information

Requests will be handled in accordance with applicable laws and regulations.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

While we take security seriously, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Children's Privacy

Our services and website are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years old.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised "Last Updated" date.

Your continued use of our website and services after updates are posted constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact: